SHIPPING POLICY
  • Most orders are shipped via United Postal Service (UPS). Please allow seven to ten (7 to 10) business days from shipment to delivery. 

  • No orders are processed on Saturday and Sunday

  • Deliveries are made Monday through Friday (except holidays)

  • Next Day Air Shipments placed and confirmed by 12:00 PM EST are delivered by the next business day, and 2Day Air shipments placed and confirmed by 12:00 PM EST are delivered within 2 business days. If there is a holiday during this time, shipments will be delayed. 

  • Orders to Hawaii and Alaska ship via UPS Ground and other expedited methods. Please allow for additional transit time. 

  • UPS will not deliver to PO Boxes or Military APO and FPO boxes. Please enter a Street Address for your ship to address. 

RETURN POLICY

Return policy designed to make your decision-making easy. 

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days

  • The product is in its original packaging

  • The product isn't used or damaged

  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us: By email: service@prague-imports.com

PAYMENT METHOD

We accept all major credit cards:  visa, master card, American Express. We also accept PayPal.

We collect sales tax for orders with final destination in Michigan and California. All California orders will have to be updated manually to reflect the correct sales tax depending on the final zip code. California sales tax varies from 7.5% to 10.25%. The sales tax for the state of Michigan is 6%. 

WHOLESALE INQUIRIES

To inquire about our wholesale program, please contact us at service@prague-imports.com

OUR OFFICE

Address: 4728 S State Rd

Ann Arbor, MI 48108

Phone: 734-418-2618

Email:  service@prague-imports.com

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© 2019 Prague Imports, Ltd. All rights reserved. 

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